Refund Policy

1. Requesting a Refund

If you experience a payment issue or want to request a refund, please contact us via the Help page within 7 days of the payment date, including proof of the transaction.

2. Who Is Eligible for a Refund

• Duplicate charges for the same transaction.
• Technical failure on our end that prevents access from being granted after a successful payment.

3. What Is Not Covered

Refund requests due to a simple change of mind after using the service, or requests submitted after 7 days from payment, will be considered on a case-by-case basis and are not automatically approved.

4. Process & Timing

Once a request is approved, funds will be returned through the same payment method used for the original transaction, via Midtrans or Lemon Squeezy depending on the payment provider you used. This process may take several business days depending on each provider's policy.

5. Impact on Your Account

Once a refund is approved and processed, premium access on your account will be deactivated.